I, too, love this foundation. My problem appears unique since no one else has mentioned it..... the sharpener does not work on the foundation stick. I finally got it to work by holding it with my left hand (I'm right) & pressing down on the razor as I am turning the stick. I like this so much, however, I am getting an additional stick right now & am hoping this sharpener works well..if you get one that works, keep it! Also, the bright & balance works very well & that sharpener works very well.