I saw this huge huge van pull up in the street, he got out of the van and I walked up to him, No Dolly to pull it, so I stood in back and helped drag into home. I hurt my side and back. Then my friend came over to help carry it upstairs, my husband also helped. Why didnt hsn tell you that you had to adjust belt, and lube it, my friend gave up, and my husbands very upset, hes much older than me, and when the vendor comes to pick it up, he has to take it down, Im totally upset,