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Bissell® Steam Mop™ Hard Floor Cleaner

Product Reviews

This product is no longer available. Continue shopping at HSN.

Bissell® Steam Mop™ Hard Floor Cleaner

Avg. Customer Rating
3.9
3.86
(387 reviews)
Get a sparkling clean you can feel good about with the Bissell Steam Mop Hard Floor Cleaner. Steam cleaning is an environmentally friendly way to remove dirt and grime from hard floors without the use of harsh chemicals. The Steam Mop works by dispensing steam on-demand, leaving floors clean, dry and naturally disinfected. The swivel head gets into hard-to-reach areas for a chemical-free clean. Bissell Steam Mop Hard Floor Cleaner Includes: Steam Mop 4 microfiber mop pads Water filter Storage hook Product Features: Hard floor cleaner - use on ceramic tile, vinyl, laminate, marble, stone and sealed hard-wood floors Steam-release trigger Ready light - lets you know when water has converted to steam and Steam Mop is ready for use 4 reusable microfiber mop pads - washable pads eliminate waste from disposable cloths and are safe on hard floors Color-changing water filter - helps remove impurities and calcium from the water; bright green grains turn blue when it's time to replace your filter Quick release cord wrap Storage hook Model 18678 Measures approx. 6"L x 11"W x 45-1/4"H Cord length measures approx. 22' UL listed Light blue plastic Made in China Comes with a manufacturer's 1-year warranty
Customer Reviews for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
5 out of 5
5.0 out of 5
Michelle
Location: CA
WONDERFUL!!! 
Michelle
Average Customer Rating:
5 out of 5
5.0 out of 5
Date: 08/03/2009
I love this steam mop!! I have 2 large dogs that track in tons of dirt. With this mop I am able to clean the floor very well and very quickly.
There is no bath and forth to the sink to rinse out the mop. There is no sticky residue from cleaners.
I do caution about the steam! Obviously it is quite hot so be careful when removing the pad.
I've bought several items trying to make floor cleaning easier. I have finally found THE ONE. I highly recomend this to everyone!
4 of 4 found this review helpful.
Review 2 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
4 out of 5
4.0 out of 5
MaryM
Location: CO
good but not perfect 
MaryM
Average Customer Rating:
4 out of 5
4.0 out of 5
Date: 07/30/2009
Yes! as a cleaning tool it is difficult to match. Easy to assemble and use. But takes way too long to heat water up in
order to use. Small tank.
1 of 1 found this review helpful.
Review 3 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
4 out of 5
4.0 out of 5
Lee
Location: NY
Great, but not Perfect 
Lee
Average Customer Rating:
4 out of 5
4.0 out of 5
Date: 07/30/2009
I purchased this steam cleaner several months ago. For cleaning ceramic tile it is worth every penney and then some. For cleaning new, sealed hardwood floors, it seems that it took the shine away. Also tried to clean linoleum surface that had been polished and it took the shine off that also.
Review 4 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
4 out of 5
4.0 out of 5
Stephanie
Location: VA
Bought it......Love it......Use it WEEKLY! 
Stephanie
Average Customer Rating:
4 out of 5
4.0 out of 5
Date: 07/30/2009
I just love this steam cleaner. It's efficiend, light-weight and works like a charm. Each time I use it, I go crazy and steam clean all my hard surface floors.....whether they need it or not!
Review 5 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
1 out of 5
1.0 out of 5
Donna
Location: AZ
do not buy this 
Donna
Average Customer Rating:
1 out of 5
1.0 out of 5
Date: 07/24/2009
I AM SENDING THIS DEFECTIVE STEAM MOP BACK. First of all it did not clean my floor, it left streaks on my wood floor, and streaks on my large tile. Then the darn thing started dripping the water out of the water holder. It is going back. SAVE YOUR MONEY!
2 of 2 found this review helpful.
Review 6 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
5 out of 5
5.0 out of 5
Beth
Location: GA
GREAT FOR BUSY MOMS!!! 
Beth
Average Customer Rating:
5 out of 5
5.0 out of 5
Date: 07/20/2009
I use this on all my hardwoods, and in my bathrooms. My mother who is handicapped has one, and it has saved her back and hip, so she no longer cleans her hardwoods by hand. I clean my floors in 7 minutes every other day, and it removes all the little boy messes, and any mess our 4 large dogs track into the house! I'm not afrid to use it around my son's toys because there are no chemicals. Also- if you have unexpected company coming, it is nicely clean, and dry in a matter of minutes.
Review 7 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
4 out of 5
4.0 out of 5
Tracy
Location: SC
Love my steam mop 
Tracy
Average Customer Rating:
4 out of 5
4.0 out of 5
Date: 07/17/2009
I purchased this a few months ago and I love it. I have sealed hardwood and ceramic tile floors. This mop works great on both. Dries very quickly and the floors shine and feel smooth and clean on bare feet. The only reason I gave 4 stars instead of 5 is because I think it should have a longer cord and an on/off switch.
Review 8 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
5 out of 5
5.0 out of 5
Jennifer
Location: IL
Love it 
Jennifer
Average Customer Rating:
5 out of 5
5.0 out of 5
Date: 07/15/2009
I hate washing floors, but this mop made it more enjoyable. It still takes about the same time except that I don't have to keep refilling buckets. The floors look clean and there is less water left on the ground. My only minor problem was that the pads got holes in them from my slate floors. I ordered the other pads to see if those work better.
Review 9 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
5 out of 5
5.0 out of 5
Judy
Location: OH
WHY DID I WAIT SO LONG? 
Judy
Average Customer Rating:
5 out of 5
5.0 out of 5
Date: 07/07/2009
WOW! I thought it was too good to be true, but this really works! Am disabled and needed a solution to the mop and bucket. No spitting (no chemicals or bleach on floor), and no puddles. The water amount is controlled by the finger pushing the button. If you don't want a puddle, stop pressing the button! If you have a really dirty floor, let it dry, and go over again. Love this! It's quiet, powerful, and lightweight. I can use this from my wheelchair! The blue one gives 2 extra pads.
Review 10 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
5 out of 5
5.0 out of 5
Kat :)
Location: CA
Exceptional Steam Mop 
Kat :)
Average Customer Rating:
5 out of 5
5.0 out of 5
Date: 07/05/2009
I have had the Bissell Steam mop for a couple of years. I use it regularly, just about ooce a week. I have had no problems with this steam mop. It is an exceptional product. I have recommended it to my friends and family. My sister bought one and uses it just about daily with no problems. The amount of money you save on cleaining products alone make it worth it. ANyway, I definately recommend this to anyone....
Review 11 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
5 out of 5
5.0 out of 5
Sandilee
Location: TN
I love my steam mop 
Sandilee
Average Customer Rating:
5 out of 5
5.0 out of 5
Date: 06/30/2009
I was a little afraid at first because some of the reviews say that it worked for a few times then stopped steaming. But I just love mine. I use it almost every day. After about a month mine stopped steaming, however I read the instructions for trouble shooting and followed them and it works perfect. I just poured vinegar through the mop head and used a paper clip to unclog brass part in the body of mop. Works better than ever.
Review 12 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
2 out of 5
2.0 out of 5
Magnolia
Location: FL
RECEIVED A USED MOP!!! 
Magnolia
Average Customer Rating:
2 out of 5
2.0 out of 5
Date: 06/20/2009
The first few times I used my mop it was great then I started having problems with the cap on the tank. I exchanged it for what I thought would be a new mop, imagine my surprise when I opened the box and I received a mop that had been used, it was scratched, the mop wasn't in plastic, I was missing hardware and the mop pad was even dirty. Outrageous! Please be careful when you receive your mop inspect it carefully. I've returned it and I won't buy this product again from HSN.
Review 13 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
1 out of 5
1.0 out of 5
Janice
Location: OH
Messy Steam Mop 
Janice
Average Customer Rating:
1 out of 5
1.0 out of 5
Date: 06/13/2009
I have used this mop about 12 times now, hoping it would get better with use. No chance. There is so much water and dirty streaks on my floors I have no choice, I get on my hands and knees and scrub by hand. It's only my husband and I so our floors don't even get that dirty but the mop just does not work. Worst part is, I bought it on flex pay and still have to make the last payment. Oh well, live and learn. Get rid of it at the garage sale!
Review 14 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
2 out of 5
2.0 out of 5
Patricia
Location: TX
Leaves streaks & too much water 
Patricia
Average Customer Rating:
2 out of 5
2.0 out of 5
Date: 06/12/2009
I had high hopes that this would be just the ticket for our laminate floors. Unfortunately, I'm more than disappointed as it leaves streaks on floor, and streaks of excess water. I've tried several times to get better results but it's always the same. Back to the old school method.
Review 15 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
5 out of 5
5.0 out of 5
Anonymous
great job!!! 
Anonymous
Average Customer Rating:
5 out of 5
5.0 out of 5
Date: 06/10/2009
I debated about getting a steam cleaner for months... I am glad I purchased the Bissell. It is very easy to use and cleaned wonderfully. The rotating head makes it easy to slide up against the baseboards.
Review 16 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
4 out of 5
4.0 out of 5
GrammaB
Location: CO
VERY CLEAN! 
GrammaB
Average Customer Rating:
4 out of 5
4.0 out of 5
Date: 06/06/2009
I ordered this steam mop because the other one I saw advertised looked too big to get the tile by the cabinet kick area. I couldn't believe how dirty my kitchen tile had been after I used it! I used 3 pads and they turned BLACK! Now I only need to use one and it never gets icky like the first time! It also is an awesome relief for my arthritic back and hands.It does leave the floor damp but it dries quickly,when I first started using it I left the floor wetter,so I think it's a practice issue.
Review 17 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
3 out of 5
3.0 out of 5
Anonymous
Location: FL
Different than a mop... 
Anonymous
Average Customer Rating:
3 out of 5
3.0 out of 5
Date: 06/03/2009
I think this is a good alternative from a mop. I use a very good fuller brush mop, that really gets deep into the grout, woodwork, and corners. The steam mop, will no way get into grout or corners. It does clean the floors well, and love the swivel head. I use distilled water, and alittle detergent poured on the floor. I control the amount of steam with the trigger, so it's never too wet.
Review 18 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
5 out of 5
5.0 out of 5
Esther
Fabulous 
Esther
Average Customer Rating:
5 out of 5
5.0 out of 5
Date: 06/01/2009
I love this steam mop. At first I didn't get how it worked but once I got the hang of it, it was incredible. I really clean profusely and effectively. I have two german shepherds and it cleans wonderfully. Fabulous, fabulous.
Review 19 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
3 out of 5
3.0 out of 5
Carole
Location: MO
One out of 2 woks 
Carole
Average Customer Rating:
3 out of 5
3.0 out of 5
Date: 05/29/2009
I bought 2- one works fine, the second worked once & not since. Troubleshooting did not solve the problem. Past 30 days so cannot send back. Very disappointing & will never buy Bissell again from HSN or any other retailer.
Review 20 for Bissell® Steam Mop™ Hard Floor Cleaner
Average Customer Rating:
5 out of 5
5.0 out of 5
Anonymous
Location: FL
Best steam mop on market! 
Anonymous
Average Customer Rating:
5 out of 5
5.0 out of 5
Date: 05/24/2009
This is the 3rd brand I've owned. Was searching for the perfect steam mop & finally found it! The other two spirted out water, not steam. One had a thin, thin cover; other had a slightly thicker cover. Also, neither had a water filter. Then after you've cleaned the floor, WHAT do you do with the hot mop, especially if the cover is not really dirty & you aren't going to change it? Problem solved with the Bissell - comes with a self hanger. Now I can hang mine in the garage! Way to go, Bissell!
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