I loved this product and the decompress eye gels. I have ordered twice. It is non irritating, cooling and really works and the eye pads stay in place. Unfortunately I bought Kathy Hilton's eye patches at first (which stung and were highly irritating), and her cleanser smells like cheap , tacky perfume. That review was mysteriously not posted but another viewer's favorable one was.We need all the facts before buying products not just the positive ones.