When I got this bracelet, I noticed that the silver plating was cracked and peeling on the hook/fastener. So I popped it back in the mail and received my replacement in a couple days. Once again, VERY EXCITED. I opened it up and went to put it on and SAME PROBLEM. Except this time, the hook/fastener was bent to the point where it ended up breaking when I just put it back in the box. This time I returned it for a refund. Tori, if you read this, please bring us another piece of SILVER!!