I just got the chair and just got it put together, and so far I am completely satisfied with how it sits, and the massage motors are way stronger than I expected them to be. I know this is not a $10,000 massage chair, but for what I paid, I couldn't be happier. My wife has back trouble, and she said she can already feel the relief on her lower back from the inversion function. Most of the reviews on here have been negative that I've seen, but when I think about it, if you're enjoying a product, you don't necessarily think about telling everyone. Now if the product isn't pleasing, then we're very quick to tear apart its reputation. So I thought I'd tell everyone how much I'm enjoying it (so far).