I just love my new watch with all the different straps and bezels! So much versatility. You can mix and match the bezels and straps for so many combinations. I did receive a dud (dead & watch hands wouldn't set) but called Customer Service and they sent out a new set immediately. If fact, when USP came (Lenny, so cute! aah.. oh, where was I?) I handed him the package to return and everything went so smoothly. The new watch is Perfect, I inspected it thoroughly and I couldn't be happier. Love it!