hi sam, can u please read this email. i feel cute in them. my first time purchase from u, 2 items. i purchased floral but thin sole and feel on carpet and tile. please can u make thick cushion insole and teardrop heel should be half inch or one inch. i have swolling problem, bad ankle,and very low arch. it is hard to find cute, good, comfortable, durabation, and styles shoes in size 12. i will purchase more from u in the future.