I should preface my review by saying that I am a novice as it pertains to Royal Albert porcelain pieces. I ordered two sets as I enjoyed the presentation and the price is good for this brand (I have checked online and indeed this brand is pricey.) Therefore, it's a good value on HSN. However, upon receipt and review of the actual product, I didn't fall in love with it as I thought I would. I was expecting a shine/sheen on the product, I didn't really see it. I was expecting a solid gold edging around the pouring spout, instead it was "brushed" gold (perhaps, this is how it's supposed to be). I am returning both sets because it is different than I imagined it would be. To be fair to Royal Albert brand, I'm giving it four stars because it is "good", and perhaps to other people, it's "great". It just wasn't my particular "cup of tea."