While wearing this bracelet, I noticed the clasp wasn't locked and just thought I hadn't closed it properly. Well, I closed it, closed it and closed it and it will NOT stay clasped. Unfortunately, I hadn't read the reviews of MANY people having the same issues. I'll never get to wear it because I know sooner or later, I'll lose it. HSN should make this right for all those people who found the item to be defective. I've heard of "recalls" for less problems than this...what about it HSN????