I was so excited about receiving this bracelet which looked breathtaking in the video and pictures. When I opened the box and noticed that the Ruby not only had a big crack in it but was scratched, and that one of the garnets had fallen out in the box, I was heartsick. I was so bitterly disappointed that I had ordered this bracelet before it aired to ensure that I got one, and that this had somehow slipped past quality control and now i cannot even get a replacement.