I WAS SO EXCITED TO RECEIVE THIS BAG, I UNWRAPPED IT & FOUND ONE OF THE POCKETS WAS BADLY RIPPED! NEARLY RIPPED OFF. WELL, I WAS ON WAIT LIST, SO I GUESS SOMEONE USED IT, RIPPED IT, RETURNED IT, & HSN SENT IT RIGHT OUT TO ME. I JUST CAN'T FIGURE OUT WHY HSN DOESN'T CHECK OUT ITEMS FOR DAMAGE PRIOR TO SENDING THEM OUT. SEEMS I RECEIVE MORE DAMAGED ITEMS THAN ITEMS IN GOOD SHAPE. I'M SAD ABOUT THIS BAG, AND WILL NOT BE PAYING RETURN SHIPPING. SHARIF, I WOULD LOVE TO GIVE 5 STARS, BUT REALLY I SHOULD GIVE IT A 0 STAR, BECAUSE I CANT USE IT ALL RIPPED LIKE THIS. GET YOUR ACT TOGETHER HSN.