I don't know very many plans, other than much higher priced monthly plans that allow incoming free calls. Tracfone is just your basic, no frills, no monthly cost plan, and if you use the promo codes on several websites including fatwallet(dotcom), you will have an extremely economical phone. My Samsung did come with instructions that I haven't read yet, altho I do want to find out a couple of small things about its features. All in all, I have no big complaints with Tracfone service. If you get a rep with an accent that isn't too hard to understand, they're fine.
..............
Again, this phone & plan are NOT for people who want to be babied & lured in with free incoming minutes, friends & family, etc. etc. Those are come-on's to get your $45 or $55 per month for a year or two, = over $500 /year. If you want to spend just $100/year for your cell phone, & talk just a bit, when you need to, & talk a lot only occasionally, Tracfone is for you.