I purchased three of these dispensers. The first one dropped from the wall (transparent application disk and all) a day after I applied it to the wall. It broke and I returned it to HSN. HSN graciously sent a replacement. The replacement worked well but did get clogged with toothpaste. Cleaning it with a Q-tip worked well, that is, until it fell from the wall, yet again, and broke. Of course, it is too late to return it AGAIN. The second one is applied to my wall in a different bathroom with the addition of crazy glue to secure the on-wall application disk won't fall off). So far so good. Since the first one broke again, I am using the third one (that I had initially purchased as a gift) to replace the broken one. So, I agree with previously stated replies that the product is way too delicate and easy to break. Needs to be reinforced with tough working parts that can be re-ordered if needed.